Just wondering if anyone else is experiencing any of the same frustrations with selecting homes you would like to tour on the Redfin website.  I am in the market for a home but have no ties to any particular area; I want a nice town with a reasonable commute to Boston.  Because of my flexibility there are homes in several areas I am interested in seeing.

On the website, once you select one house you'd like to see, there is no way to select others that you'd like to see an alternate day.  Today I requested a tour in Melrose and then added a home in Wilmington.  I didn't care if I saw them on the same day or not.  I then received a rather terse phone call from the woman who schedules the tours.  She complained to me that one field agent would not cover that area, that it would be too far for so-and-so to travel, and that Redfin would have to pay two agents.  Well, that is unfortunate but that is the business model that Redfin developed.  I am not asking them to do anything unique.

I asked her to just forget it.  In this market there are plenty of agents who would jump at the chance to show a property to a pre-approved, prospective buyer.  I have enough to think about without having to worry myself with how much I might be inconveniencing or costing Redfin.  I am disappointed because I have enjoyed the service thus far, but was completely turned off by my recent interaction.